Your service is most important to us and we very much look forward to assisting you. We aim to ensure your online experience with us is a pleasant and efficient one.
We may require proof that the item is available from other sources. This offer is only applicable to price matches against UK based companies, this will exclude ebay, dye prices and any sale/discontined shoes (as we will only have certain sizes / colours available). Offer is only available before you order.
Should there be a delay with your order we will contact you within 24 hours and you will have the option to a) wait for the item or b) request a refund. We will always keep you informed of any subsequent delays particularly when new seasons collections are launched and we are taking priority pre-orders.
We also answer e-mails evenings and weekends. We are open 24 hours a day for online orders and enquiries.
